Delivering excellence in specialised water-related solutions
A key strategic focus of ERWAT Commercial Business is sludge beneficiation and water reclamation, supporting sustainability objectives while creating value through improved resource use and cost efficiency.
The unit is strategically positioned to strengthen the market for specialised water services through:
- The development of long-term partnerships
- Focused customer relationships
- Improved return on operating costs (ROC)
- Ongoing continuous improvement initiatives
ERWAT Commercial Business follows a partnered, solutions-driven approach, assisting clients with the identification, assessment, and mitigation of industrial water and wastewater challenges, including point-source problem analysis and advisory services.
Frequently Asked Questions
The Commercial Business function focuses on revenue management, customer relations, commercial agreements, service costing, and value optimisation, while supporting ERWAT’s public service mandate.
ERWAT operates on commercial principles, but its primary objective is sustainable service delivery, not profit maximisation.
ERWAT’s primary client is the City of Ekurhuleni, with additional engagement involving regulated stakeholders, partners, and approved external entities where applicable.
ERWAT may enter into agreements relating to:
- Service delivery and support
- Operational partnerships
- Specialist technical or advisory services
- Cost-recovery and revenue-related arrangements
All agreements are subject to governance and regulatory approval.
Yes. ERWAT may engage in public–private collaborations and partnerships where these support operational efficiency, innovation, and service sustainability.
